{"id":40,"date":"2023-11-11T22:20:24","date_gmt":"2023-11-11T13:50:24","guid":{"rendered":"http:\/\/yensen.com.my\/insurance\/about\/"},"modified":"2023-11-16T19:00:33","modified_gmt":"2023-11-16T10:30:33","slug":"refundpolicy","status":"publish","type":"page","link":"https:\/\/yensen.com.my\/insurance\/refundpolicy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n\n\n

Need a refund?
<\/h2>\nUnfortunately we don’t practice refund policy once the document by provider was generated. However, we can assist you on the process for cancellation document from provider in order to request refund (Insurance Company\/ Ministry Of Transport (JPJ)
\n

Insurance Company
<\/h5>\n

1. Notify Us For Cancellation via WhatsApp @ +601153338850
<\/p>\n

2. Submit Required Document
<\/p>\n3. Submission Will Be Done Next Working Day
\n4. Respective Department Will Review\/ Approve The Request Within 1-3 Working Days Subject To Case To Case Basis
\n5. Refund Will Be Credit To Your Banking Account Within 7-14 Working Days
\n

Ministry Of Transport (JPJ)
<\/h5>\n

1. Notify Us For Cancellation via WhatsApp @ +601153338850
<\/p>\n

2. Submit Required Document
<\/p>\n3. Submission Will Be Done Next Working Day
\n4. Respective Department Will Review\/ Approve The Request Within 1-3 Working Days Subject To Case To Case Basis
\n5. Refund Will Be Credit To Your Banking Account Within 3-6 Months
\n(However In Some Cases Representative Are Not Able To Act On Behalf And Requried Insured To Walk In For The Request)
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